Frequently Asked Questions

  • Product prices

    All prices are in euros and exclude VAT. Freight and insurance are listed separately.



  • Can I track my order once it's shipped?

    Yes, you will receive a Track & Trace code by email as soon as possible after payment.

  • I received my order, but where is my invoice?

    Invoices are never included with your order shipments; they are always sent separately 1-2 days after dispatch, digitally by email.



  • What are your shipping costs?


  • Terms of delivery outside the Netherlands


  • What return options do I have?


  • How do I cancel my order?

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